Frequently Asked Questions
Have a tile project in mind? Reach out to our team with your goals, and we’ll help create a detailed plan to bring your vision to life on time and on budget.
Can I adjust my installation date?
Yes. If you need to reschedule, we just ask for at least 72 hours’ notice. We’ll work with your timeline to keep the project on track.
What’s your cancellation policy?
If you need to cancel, please notify us at least 72 hours in advance. Cancellations made later may incur a fee to cover preparation or material orders.
How does the billing process work?
We typically require a 50% deposit to begin the project, with the remaining balance due upon completion. Custom projects may have different terms, which we’ll outline in your quote.
Can you help with tile selection or design ideas?
Absolutely. We’ll guide you through choosing the right materials, layout, and grout options. Our goal is to make the process smooth from start to finish.
Can I get an invoice or receipt for my project?
Of course. We provide detailed invoices for all services, and can resend receipts or payment confirmations upon request.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get in Touch with Us Today
Transform Your Space with Expert Tile Installation
Reach out to our skilled team for personalized tile solutions that enhance your home or business. We are here to assist you with every detail of your project.
What Our Clients Say About Us
★★★★★
Average Rating: 4.9 out of 5 based on 150 reviews
Client Feedback
The team at Heber Tile was fantastic! They worked diligently and ensured everything was perfect. I will definitely hire them again for future projects.
★★★★★
Sarah Williams
Highly Recommend!
Heber Tile did an amazing job on our bathroom remodel. The tiles are beautiful, and the installation was flawless. Thank you for your hard work!
★★★★★
Johnathan Smith
Exceptional Craftsmanship!
Heber Tile transformed my kitchen with their stunning tile work. The attention to detail and quality of materials used were beyond my expectations. I highly recommend their services!
★★★★★
Emily Johnson
A Dream Come True!
I couldn’t be happier with the outdoor space Heber Tile created for us. Their team was professional, and the results were breathtaking. It truly elevated our home and made it a perfect place for gatherings.
★★★★★
Michael Brown